Privacy Policy

Fujian Chengxin International Travel Agency Co., Ltd. Privacy Policy

This Privacy Policy applies to the official website of Fujian Chengxin International Travel Agency Co., Ltd. (Domain: https://www.chengxintravel.com, hereinafter referred to as "this website").

We value your personal data and privacy security. This policy aims to explain to you: when you browse this website, use the quick message form, or contact us, what data we collect, how we use it, how long we keep it, whether we share it with third parties, and how you can exercise your relevant rights. If you do not agree with any part or all of this policy, you may choose to stop using the relevant services of this website; by continuing to use this website, you indicate that you have read, understood, and agreed to this policy.

1. Data We Collect

Depending on how you use this website, we may collect the following data:

Contact information you actively provide: When you submit a quick message form, we collect your name, contact phone number, and message content.
Submitted related technical data: To facilitate the processing of your inquiry, we will submit necessary information such as the current page URL along with the form.
Device and network data: When you browse this website, servers, CDNs, or third-party technical services may automatically record general technical data such as browser type, device information, IP address, access time, referring page, error logs, etc.
Telephone area code identification data: When this website uses the international telephone input component, it will determine your approximate country or region through a third-party service to default the telephone area code. This process may involve your IP address or country code information returned by the third party.

* This website currently does not provide member registration, login, online payment, or order systems, so in principle, it will not actively collect sensitive financial information such as ID cards, payment accounts, or bank card numbers.

2. How We Use Your Data

We collect and use your data primarily for the following purposes:

To reply to your travel inquiries, cooperation consultations, or other message requests.
To contact you, arrange follow-up customer service, or provide travel service instructions.
To verify telephone formats, optimize the form filling experience, and improve the contact success rate.
To maintain website security, troubleshoot faults, analyze abnormal requests, and prevent abusive behavior.
To fulfill legal and regulatory requirements, or to cooperate with the lawful requests of competent authorities and judicial organs.

We only use your data within the scope related and necessary for the above purposes, and will not use the personal data you provide for purposes unrelated to the services of this website.

3. Basis for Data Processing

We typically process your personal data based on the following grounds:

The authorization and consent you give when you actively submit a form or contact us.
As necessary to respond to your inquiries, provide website functions, and complete necessary customer service processes.
As necessary to maintain website security, system stability, and legitimate rights and interests.
Other lawful processing grounds stipulated by applicable laws and regulations.

4. Third-Party Services and Data Sharing

To provide the functions of this website, we may use third-party technical services. Based on the current website implementation, relevant third parties mainly include but are not limited to:

Form submission interface: Message data on this website will be submitted to the third-party form processing service we use to receive, forward, and process your message information.
Telephone number component: This website uses intl-tel-input for international telephone format processing and number verification.
Country or region identification: The telephone input component will determine your approximate country or region via https://ipinfo.io/json to default the telephone area code.
Static resource services: This website uses third-party resources from cdnjs, jsDelivr, Google Fonts, etc., which may collect general technical information when you load the page.

Except for the above situations, we will not sell, rent, or trade your personal data to unrelated third parties without your consent; however, under the following circumstances, we may legally share, disclose, or transfer necessary data:

In accordance with laws, regulations, court judgments, government orders, or requests from competent authorities.
To protect the legitimate rights, interests, and safety of this website, users, or the public.
In the event of corporate restructuring, merger, asset transfer, etc., processing within a lawful and necessary scope.

5. Cookies and Similar Technologies

This website currently does not deploy its own login-type Cookies, member identification Cookies, or advertising tracking systems. However, during your use of this website, browsers, third-party resource services referenced by this website, or basic network services may still use Cookies, caches, logs, or other similar technologies to support resource loading, performance optimization, security protection, or regional identification.

You can limit or delete Cookies through your browser settings; however, doing so may affect some functions, such as third-party fonts, telephone area code defaults, static resource loading, or page display effects.

6. Data Retention Period

We will only retain your data for the period necessary to achieve the purposes described in this policy, or for the period required by laws and regulations. Generally speaking:

The message data you submit will be retained for a reasonable period to complete customer contact, service follow-up, internal filing, or to comply with legal requirements.
Technical logs, error records, and security records are usually only kept for a necessary period for operation and maintenance, security troubleshooting, and risk control.

When the retention period expires or the processing purpose is achieved, we will delete, anonymize, or stop identifying relevant data to the extent reasonably practicable, unless otherwise provided by law.

7. Data Security

We have adopted reasonable management and technical measures to reduce the risk of unauthorized access, tampering, disclosure, loss, or abuse of data, including but not limited to access control, submission process management, and third-party service screening.

However, please understand that no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security. We recommend that you avoid submitting unnecessary sensitive personal data through the message form.

8. Cross-Border Transfer

Because some third-party resources, fonts, CDNs, or regional identification services used by this website may be located outside your jurisdiction, some of your technical data may be transferred, stored, or processed between different countries or regions. By using this website, you understand and agree to such cross-border data transfers necessary for the operation of the website.

9. Your Rights

To the extent permitted by applicable laws and regulations, you generally have the following rights regarding your personal data:

To inquire whether we hold your relevant data.
To request correction of inaccurate or incomplete data.
To request deletion of relevant data under circumstances prescribed by law.
To withdraw your previously given authorization and consent, without affecting the processing carried out based on consent prior to withdrawal.
To consult, comment, or complain to us about issues related to privacy protection.

If you wish to exercise the above rights, please contact us via the contact information listed in this policy. To protect your account and data security, we may require you to provide reasonable identity verification information.

10. Protection of Minors

This website mainly provides travel information and consultation services for users with full capacity for civil conduct. If you are a minor, please use this website and submit personal data under the accompaniment, guidance, or consent of your guardian. If we find that personal data of minors has been collected without proper authorization, we will delete the relevant data as soon as reasonably practicable.

11. External Links

This website may contain links to third-party websites or services. Such third-party websites are independently managed by their respective operators, and their privacy policies and data processing methods are not bound by this policy. After jumping to a third-party website, you should read its privacy policy and assess the relevant risks yourself.

12. Policy Updates

We may update this Privacy Policy from time to time due to laws and regulations, regulatory requirements, service content adjustments, or website function changes. The updated version will be published on this page and take effect from the date of publication. If relevant changes have a material impact on your rights and interests, we will notify you in an appropriate manner to the extent reasonably practicable.

13. Contact Us

If you have any questions, suggestions, or complaints about this Privacy Policy or personal data processing matters, you can contact us in the following ways:

Company Name: Fujian Chengxin International Travel Agency Co., Ltd.
Website Domain: www.chengxintravel.com
Contact: Manager Li
Contact Number: 18860045101
Contact Email: wangfugu796@gmail.com
WeChat: NYailvyou
WhatsApp: 85257794129
Contact Address: Room 1802-3, No. 623 Sishui Road, Huli District, Xiamen